Sales clerk receiving credit card of customer for payment
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PaymentsJournal.com Celebrates Rapid Growth as Leading Payments Industry News Portal with iPad2 Give
Mercator Advisory Group holds iPad Touch2 give away to celebrate success of rapidly growing payments and banking industry portal PaymentsJournal.comBoston, MA (PRWEB) July 18, 2011 Since the March launch...
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Damodaran panel on customer services submits report to RBI
The Reserve Bank of India will soon unveil measures to revamp customer services in the banking industry.
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Gas deal awaits major customers
A tentative framework on tax breaks to help finance a $70 to $80 million natural gas pipeline through the heart of central Maine is now in place, according to local officials and the company behind...
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PSIS Comes Out On Top Amongst Customers
PSIS takes top honours for overall customer satisfaction, in a survey of New Zealand's leading financial institutions.
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Greater use of CHAPS payment system would improve financial stability, says Bank of England
More banks should join the inter-bank payment system to improve the stability of UK financial system, according to the Bank of England.
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Retailers should warn customers of credit card surcharges
Both the banking ombudsman and Consumer New Zealand say they're getting more complaints about the credit card surcharges.
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Respected car dealer sends customer down a bumpy road
Just because an auto dealership has an A+ rating with the Better Business Bureau with few complaints compared to others, it doesn’t mean you can trust every salesperson or finance manager there.
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A bit of fun at the Anglo Bond Payments protest and Carnival Of Resistance 25-1-2012
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OMG - Verizon Charging $2 'IN-Convenience Fee,' Customers Outraged
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How to Lower Your Car Payments By Refinancing Your Auto Loan - 2 Minute Finance
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Engaging Customers "Its hard to be interested when you feel helpless"
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Tales of customer service
Two recent tales of customer service from banks have shown that the luck of the draw when it comes to a bank and its staff has a lot to do with customer satisfaction.Take the experience of Sundeep Kapur,...
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Making P2P mobile payments a reality
News last week that Nokia is to launch a financial services offering enabling peer-to-peer mobile payments has many in the banking industry talking.The move is probably a greater threat to Western Union...
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The future for payments - we'll discuss it at BarCampBank
If there’s one sector in banking that looks set to transform dramatically in the next few years it’s payments. The investors behind oneTXT and MoBank must agree, having gambled millions...
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The Buzz: innovation by customer based design
Customer based design has long been a tenet of true innovation and disruptive growth. Worldwide, the view that innovation is the way to fight back in the recession has gathered significant momentum....
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Youth customers are tough critics
CBA has long been associated with savings programs at primary school nationwide. Recent TVCs in the American ad agency series focussed on teaching children about money rather than a malfunctioning Transformer-like...